Another example, just in case the first one didn't do it for you...
I spent the morning typing and printing invoices and putting them in addressed envelopes. My co-worker Tanya* was standing near the mail basket when I took the envelopes over and put them in with a group that was already tied together with a rubberband. My co-worker informed me, "Oh, Linda* likes groups of 8 or 10" in her ever-so-cheerful-I-make-way-more-money-than-you voice. Fine. What. Ever. So she watches me remove most of the envelopes from the bunch and put a new rubberband around them, leaving two bundles of 8 to 10. Then she says "Ooops, keep the little ones in front so we don't lose them!" You've got to be kidding me. I grit my teeth and go to lunch, only to return to an e-mail with the following excerpt:
If you notice an unattractive ink smear on an envelope or invoice printed by your printer, you should reprint a better version.
Linda would much prefer to go ahead and toss that smeared envelope or invoice. She’s willing to accept a little waste to make sure the correspondence going to customers looks as professional as possible.
Are these people for real?!? Is this totally annoying or is it just me?!?
*Names have been changed out of pure paranoia.
Tuesday, September 9, 2008
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